Refund Policy
Last Updated: 28/02.2026
At IPTVHoliday, we aim to provide a reliable streaming experience. If you experience technical issues, we encourage you to contact our support team before requesting a refund so we can attempt to resolve the issue.
Please review our refund terms below.
Eligibility for Refunds
Refunds are available within specific timeframes depending on the subscription plan purchased.
1 Month Subscription
Full refund requests must be submitted within 10 days of purchase.
3 Month Subscription
Full refund requests must be submitted within 30 days of purchase.
6 Month Subscription
Full refund requests must be submitted within 60 days of purchase.
12 Month Subscription
Full refund requests must be submitted within 90 days of purchase.
Refund requests submitted after these timeframes may be reviewed and processed at our discretion.
Please review our refund terms below.
Conditions for Refund Approval
Refunds may be denied if:
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The service has been used extensively
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Login credentials were shared or misused
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Technical issues are caused by user device, internet connection, or third-party applications
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A chargeback or payment dispute has already been initiated
We reserve the right to verify account usage before approving refunds.
Technical Issues
If you experience technical problems, please contact us first. Most issues are related to:
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Incorrect app configuration
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Device compatibility
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Internet connection stability
Our support team will assist you before processing a refund request.
Processing Time
Approved refunds are typically processed within 5–10 business days, depending on the payment method used.
Processing times may vary depending on your financial institution.
Chargebacks & Payment Disputes
If a payment dispute or chargeback is initiated without contacting support first, your account may be permanently suspended and future service access may be restricted.
Contact for Refund Requests
To request a refund, please contact:
Please include:
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Your order details
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The email used for purchase
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A description of the issue
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Need help?
If you’ve done all of this and you still have not received your refund yet, please contact us at holidaystreamline@gmail.com for questions related to refunds.